With so many e-commerce companies competing against one another to be number one in Google search, there is much more to it than selling products and services. You are now required to handle everything, from inventory management and shipping to promotion and refunds. There is an awful lot to consider when it comes to your e-commerce site. One thing you may forget about while tackling all of these tasks is putting together and maintaining an e-commerce content marketing strategy for your e-commerce business.
The Importance of Ecommerce Content Marketing
This is something that, if done right, will get your business the recognition and customers it needs. Designed for creating content that suits the audience’s perceptions and needs, this strategy will also give your sales that much-needed boost while retaining current customers as the content will speak for you. So, what is the right plan for creating the best content marketing strategy for your e-commerce business?
See the Bigger Picture
Storytelling, as we have mentioned before, plays a huge role in keeping the reader interested in you, your brand and your products. Stories win over factual descriptions, regardless of your website. This means that e-commerce sites should also be taking this into consideration.
Let your content do the talking and have it explained how your products are there to provide a solution for a problem your customer has. It may seem silly, but emotional backgrounds are known for enticing a consumer. It will help them connect to you and determine if you are the brand for them. Use photos and videos to keep your readers interested. You can either run a separate page for the story or use it to replace the traditional blog!
To serve a Humanitarian Purpose
In terms of business, this move is there to seek quite a lot of attention. Based on the scale that your e-commerce business is running on, you can choose Charity Collab. Many brands are getting involved with non-profits to give people a reason to get involved. The consumer buys a nice product while at the same time doing something good. As a result, the charity brings in more donations and you make more sales while establishing your brand. Everyone is a winner!
Online business is definitely better than traditional business approaches as it has brought in a trend of embracing competition and even working with them. Your e-commerce business can create wonderful content with this strategy by teaming up with the firms in competition and others as well. Digital partnerships can help you tap a new section of the audience. What’s more, it can expose your line of products to customers who are loyal to other brands.
Turn to Influencers
Influencer marketing has become the heart of online marketing and promotion of many brands and businesses. You can connect your business to key industry individuals who can help drive the message of your brand to the prospective customers. These customers are more than likely to follow the influencer on social media. Online customers rely heavily on these social media influencers, who use many platforms to market content and products.
Offer Free Value to Customers
If an effort to market the content for your e-commerce business, you should not always expect to make money without offering a freebie once in a while. A great content marketing strategy for an e-commerce business will always incorporate both online and offline resources to gain customer attention.
Offering offline value resources such as physical coupons, newsletters, free trials etc. can persuade customers to want what you have to offer. Make a point of sending these for free because not many people will be interested in things they must pay for. Freebies are a wonderful way to market your content and make sure you have new people trying them out.
Bring your audience into your Content
When planning the content for your e-commerce website, it is wise of you to involve your audience in the process. Ask for their suggestions for the next blog posts or the suggestion regarding what features they may want to see next on your website. By doing this, you can make your audience feel valued. In turn, this will give your business more promotion as your customers now have trust in you.